Jetson Orin Nano Problem

Robotics & Edge Computing Jetson & Embedded Systems Jetson Orin Nano
1

Hello,

I am having challenges with my Jetson Orin Nano. My firmware needs to be updated because it is 3.0 so I followed the steps on the guide. After flashing the SD card with 5.1.3 the below image appears, then the screen goes black, and the fan stops. The green light stays on and the ethernet port still blinks.

I have reflashed multiple SD cards but nothing seems to work, even after following the steps exactly. Is it a hardware issue at this point? What am I doing incorrectly?

IMG_3165
IMG_31651170×2532 236 KB

3

Please download SDK Manager to your host and follow user guide steps to re-flash BSP on your device.
Download link: SDK Manager | NVIDIA Developer
User Guide: NVIDIA SDK Manager Documentation — SDK Manager
Install Jetson Software with SDK Manager — SDK Manager

4

Hello,

I tried with SDK Manager and followed steps and this is the error I am getting.

image
image4032×3024 4.26 MB

5

Hi

Please press EXPORT LOGS button and attach a zip file for us to review.

Thanks

6

SDKM_logs_JetPack_6.1_(rev._1)Linux_for_Jetson_Orin_Nano[8GB_developer_kit_version]_2025-01-14_09-33-59.zip|attachment (168.9 KB)

7

Hi @UserNvidiaDev ,

We can continue to assist you with the SDK Manager update method, but what you were experiencing with JetPack 5.1.3 earlier seems to be this case, which we added a note under Step 2️⃣-5 of the Initial Setup Guide.

There is a chance that JetPack 5.1.3 SD card does not show any desktop UI on the attached display (the display remains black).

It would still schedule the UEFI firmware update in the background, so when you power cycle the unit, most likely it will perform the firmware update on the next boot up.

So if this happens, skip to the next step (3️⃣-2).

If you want to give another try on this with the JetPack 5.1.3 SD card, I can assist.
The next step for you would be to just power cycle the unit and see if the firmware update starts automatically.
(You should be seeing this on the next boot-up cycle)

image
image1472×882 64.5 KB

We have recorded the entire update process on video, from opening the box all the way to setting the unit to MAXN mode (which is made available in Super), so you can check on your end as well. https://www.youtube.com/watch?v=7-U_zGUwAPQ&t=342s

8

I watched the video

Before the guys screen goes black it says “Attempting Direct Boot” and the fan starts going again.

For me it says “Attempting Recovery Boot” and the fan stays off.

9

Hi @UserNvidiaDev,

Thank you for catching that!
This shows that your unit’s L4T Launcher is set to boot in the recovery kernel.

Please follow the steps below to make it boot normally from the SD card.

  1. Attach your monitor cable and USB keyboard to your Jetson Orin Nano Developer Kit
  2. Insert the DC power plug to the dev kit and keep pressing ESC key on your attached keyboard while NVIDIA logo is displayed on the monitor
  3. Use your keyboard arrow keys to navigate to Device Manager and select NVIDIA Configuration → L4T Configuration. Check the value of the L4T Boot Mode, you need to switch to ”ExtLinux“ if not (yours should be currently set to “Recovery Partition”)
  4. Also check OS chain A status . This should be “Normal”.
  5. Hit F10 key to save and Y to confirm.
  6. Either go back all the way to the top of the UEFI menu and select Continue or simple power cycle the unit

You are now unblocked and should be able to resume following the Initial Setup Guide.
Please feel free to let us know if you need further help.

10

Hello,

It worked and now I see the ubuntu home screen. When I dump-slots-info the current version states 35.3 and not 35.5

11

Hi @UserNvidiaDev,

It is great to hear that you can now boot back into the Ubuntu screen.

When I dump-slots-info the current version states 35.3 and not 35.5

It sounds like it did not get to update the firmware yet.

Will you try the following?

  1. Power cycle the unit to see if you will see screen like this on the next boot up cycle.

    image
    image1472×882 64.5 KB

    If you see the screen above, you don’t need to carry out the rest below.

  2. Run the following and share the output with us
    sudo systemctl status nv-l4t-bootloader-config

  3. Run the following and see if you will see the above update screen.

    sudo systemctl restart nv-l4t-bootloader-config
sudo reboot