Jetson Orin USB C Port not working

Hello @kayccc

I followed the instructions on the “quickstart for orin”, and plugged the module in, without flashing anything. After boot, I had to follow this post:

to get access to the “nvidia-jetpack” repository. After installing, I rebooted and encountered the error of the USB-C connector J40 stopped working with my ANKER USB 3.0 extender for my Keyboard and Mouse. If I plug the USB 3.0 extender into J33, everything works as expected.

I have an 18.04.6LTS computer with Nvidia SDK Manager installed, should I flash it with the Jetpack 5.0DP OS? I read that only JetPack 5.0 is compatible with the Orin architecture.

Thanks,
Chance