Omniverse Cache "asyncio ERROR"

I have been attempting to setup the Omniverse Cache, but receive an error every time it starts up. Restarting the service doesn’t help. From what I can tell reading the logs, it has to do with a script called omniverse_cache.py

“asyncio ERROR Exception in callback build_server..on_startup..done(>) at omniverse_cache.py:231
handle: <Handle build_server..on_startup..done(>) at omniverse_cache.py:231>”

Has anyone else encountered this issue? I have attached my log showing me attempting to start the cache and it closing in error.

Cache.log (7.5 KB)

Hi @david.pepley - thanks for your patience and reporting this issue. We are looking into this now and will reply as soon as we have some guidance.

Cheers,
Edmar

P.S. Please feel free to come chat with the community on Discord: https://discord.gg/XWQNJDNuaC

he / him | LinkedIn | Discord ID: Prof E#2041
Omniverse: “A New Era of Collaboration and Simulation” (video)
As seen in VentureBeat | Physics Showcase

Omniverse Resources:
Open Beta | Documentation | Tech Requirements | Videos | Roadmap | Twitter | Discord

PLEASE NOTE: If you are reporting a bug/issue, please provide OS, GPU, GPU Driver, the version of the app, and full log file (if applicable). For crashes, please zip and provide a link to your logs → C:\Users\ [YOUR NAME] \ .nvidia-omniverse\logs

@david.pepley Hello! We are sorry to hear about your issues. Did you have a previous version of Cache installed or is this a first installation? I will bring your error message to the attention of the devs and get back to you. In the meantime, please try uninstalling the Launcher and re-installing, then try installing Cache again. Thanks!

Hello. I am running the linux version of the Omniverse Launcher. I downloaded a fresh version of the app image and reinstalled cache, but am unfortunately getting the same error.

@david.pepley - Would like to try out a test. Can you do the following? has to do with port number usage:

  1. Get a netstat -a from your system and post results prior to doing below
  2. Do the following to change some default Omniverse port numbers. See pic below
  3. collect cache log after above

Mike