Unable to install the nucleus program on your computer.
error massage :
Error invoking remote method ‘nucleus-install’:Error:EPERM: operation not permitted,open 'C:\omniverse\library\collaboration\nucleus-workstation 2020.3.1\System Monitor\aiohttp_frozenlist.cp38-win_amd64.pyd
but It was successful install to the other computer.
Hi @jinbeom7029 .
Can you provide the log files to us? By default, logs will be located here: C:\Users<user_name>.nvidia-omniverse\logs
In addition to the logs
- Did you install “Cache” prior to trying to install Nucleus?
- Is there a “Omniverse System Monitor” process running? Check in your hidden icon section. Are there more than one of these (if present)
This info could be helpful
Of course I did. but I couldn’t install cache.
Here is my log and capture image.
logs.zip (322.3 KB)
we created an internal ticket for reference (OM-27264) and will get back to you with more information from our development team.
i have the same error. could you solve this problem?
@jinbeom7029 @astanaforeverever we recently released a new version of Nucleus and Cache on the launcher platform. Do you mind trying to install and report back? Thank you!