Hello,
since Create 21.3.0 we see that the materials that came from NVIDIA Nucleus are initialized every time we open a scene (the objects are white, a little progress bar on the lower right is visible). In version 21.1.1 those materials are instantly available after opening the scene (when they where initialized one time).
This problem still exists in 21.3.1.
Am I the only one who experience this?
Thanks
Carl
Hello @c.bickmeier! Thanks for reaching out. I pointed the development team to look into your issue.
hello @c.bickmeier
Can i ask a few questions?
Hello,
just to make the situation more clear… we have three different scenarios, so I will answer your question three time for each scenario. Those scenarios are the following:
Running on Linux launched through our own Agent-Service that runs as a regular user
Same as on Windows… Cache-status is green… loading Materials from Nvidia nucleus is not cached
Running on Linux launched through our own Agent-Service that runs as a service controlled by supervisor (but as the same user an in scenario 2)
Same
In this scenario Cache connection was red… but now when I double checked that, it is green…
So at the moment cache connection works in all scenarios… but in alle scenarios we have the problem that the materials are initialized every time they are used the first time in a scene… with version 21.1 the materials where instantly available in new scenes, when they where created once
Carl
Can you open Create, load asset and verify that it was slow.
Then navigate to the cache web page. Then select Apps
At the Apps tab, select the cache open logs
Then choose the service “cache -access”
Wait for a bit, might take a bit
Then download and send me the logs?
Hello @c.bickmeier! Have you had a chance to do what @mirice suggested above? Our dev team would really like to look into this.
Hi Wendy,
sorry for the slow response, I has heavily involved in a very important project and hat to focus on that to make sure we could held the deadlines.
As far as I could say, the latest update to Cache has fixed the problem. I think the overall performance of create has dropped in the last releases. For example with the latest 2020 release it was possible to stream over websocket with acceptable framerates. Since the last three releases the framerates while streaming have dropped drastically. The startup process takes nearly twice the time since the 2020 releases etc. but OK… it`s Beta :-)
Materials are still not loading as fast as in older releases, but the Caching seems to work again since the last update.
Carl
Hi @WendyGram I am dealing with a Omniverse create problem which might be to do with the brass material. See attached, in the bottom right, the brass material loads only to 98%. I am not sure if this plays a part, but when I then try to render by going to movie capture and capture sequence, the render does not begin, it freezes and I have left it over night to see if it will work and woke up and it was still just frozen it hadnt started even a second of rendering. Please help. I have been able to capture sequences of other projects, they don’t freeze. Its only this project.
