Please provide the following info (check/uncheck the boxes after creating this topic): Software Version
DRIVE OS Linux 5.2.6
DRIVE OS Linux 5.2.6 and DriveWorks 4.0
DRIVE OS Linux 5.2.0
DRIVE OS Linux 5.2.0 and DriveWorks 3.5
NVIDIA DRIVE™ Software 10.0 (Linux)
NVIDIA DRIVE™ Software 9.0 (Linux)
other DRIVE OS version
other
Hi, we were suddenly met with Thermal Alert Triggered error after powering on Drive AGX. Whenver we try power cycling the board using aurixreset, the fans will suddenly run significantly faster and the AURIX Console will print Thermal Alert Triggered.
Dear @aulia.widyaputra1,
What is the state of the board before you hit this issue? Is it used in office premises or lab? Also, could you run showvoltages on aurix console? Also, there is short time gap before thermal alert shows up on aurix console, we need to reset tegra and put it in recovery mode before thermal alert and check flashing manually using bootburn. could you check Reflash 99% , the sdkmange stucks - #18 by tonyb.zhao if it works for you?
After flashing, we connected to nvshell using Putty and was asked to setup the initial user. That’s the moment when continuously got the Thermal Alert Triggered error.
We don’t have other logs of the board before the error because we didn’t expect this error would occur. Will look into routinely logging board conditions for the future.
Is it used in office premises or lab?
It’s used in a lab.
Also, could you run showvoltages on aurix console?
Our aurix console does not have the showvoltages command. Should we reflash the aurix using Flashing Basics?
Also, there is short time gap before thermal alert shows up on aurix console, we need to reset tegra and put it in recovery mode before thermal alert and check flashing manually using bootburn. could you check Reflash 99% , the sdkmange stucks if it works for you?
Will try the suggestion on this link first. Thank you.
Dear @aulia.widyaputra1,
I am wondering if the flashing is successful earlier, How did you confirm if the flashing is successful?
Do you see thermal alert errors on Tegra console or aurix console?
Do you see thermal alert errors on Tegra console or aurix console?
We saw the thermal alert errors on the aurix console. The Tegra consoles were inaccessible. If we tried to Putty to the terminal, the terminal gave no response.