Unable to start Local Nucleus Service

[jhy2]

Hello

I set up the Omniverse Launcher on Windows 10 with omniverse-launcher-1.9.8-win.

After install the Local Nucleus Service from the launcher, the Nucleus not starting and there is no logs out.

After reboot the host,
Launcher run as a administrator.
cleared the local nucleus cache and application cache, restart the omni-system-monitor.exe.

attached launcher log and nucleus-setup log

Thanks

launcher.log (273.9 KB)
nucleus-setup.log (16.8 KB)

[Simplychenable]

@jhy2 i would suggest you try a few things:

• update to the latest OV Launcher version (1.9.10) from 1.9.8. (good idea to reboot after installation)
• try disabling antivirus/windows defender/firewall temporarily during nucleus service/server setup
• ensure the port configuration allows for OV to function - Networking and TCP/IP Ports — Omniverse Nucleus latest documentation

[jhy2]

• Windows defender was fully disabled during the installation and running service check.
• Tested windows machine is VM on vmware ESXi 7 host with internet connection

++
I tested same version of launcher on the baremetal windows 10 enterprise host, then the local nucleus server works fine. (without any port configuration on windows defender)
I can’t find any difference between them except the physical machine and VM.

Any ideas?

[dlindsey]

Is this a self-hosted VM or are you using it on a cloud provider? This sounds like it may be a VM setting somewhere. We test Nucleus Workstation on bare metal for the most part, we do not test against VMs

[jhy2]

VM was created on VMware ESXi 7 host. (7.0.3)

Additionally, the Enterprise Nucleus(docker compose way) on Ubuntu 22.04 guest VM on same ESXi host works fine though.

[jhy2]

I found the problem was L40’s vGPU is not supported on ESXi7, but ESXi 8 would be work.

• Supported Products :: NVIDIA Virtual GPU Software Documentation

I still can not found any solution on using passthrough mode.