WSL2 Cannot find GPUs with IsaacSim

Isaac Sim Version

5.1.0
5.0.0
4.5.0
4.2.0
4.1.0
4.0.0
4.5.0
2023.1.1
2023.1.0-hotfix.1
Other (please specify):

Operating System

Ubuntu 24.04
Ubuntu 22.04
Ubuntu 20.04
Windows 11
Windows 10
Other (please specify):

GPU Information

  • Model: RTX3500 Adagen
  • Driver Version: 581.42

Topic Description

Detailed Description

Running ./isaac-sim.selector.sh gives an error where it cannot find GPUs

Steps to Reproduce

  1. Follow IsaacSim steps

  2. Run ./post_install.sh

  3. Run ./isaac-sim.selector.sh

Runs into an error.

Error Messages

2025-10-23 23:57:52 [750ms] [Warning] [gpu.foundation.plugin] nvidia-smi not found in ‘/usr/bin/’

|---------------------------------------------------------------------------------------------|
| Driver Version: 0 | Graphics API: Vulkan
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
| | | | | | Bus-ID | |
|=============================================================================================|
| OS: 22.04.5 LTS (Jammy Jellyfish) ubuntu, Version: 22.04.5, Kernel: 6.6.87.2-microsoft-standard-WSL2
| XServer Vendor: Microsoft Corporation, XServer Version: 12010000
| Processor: 13th Gen Intel(R) Core™ i7-13850HX
| Cores: 14 | Logical Cores: 28
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 31937 | Free Memory: 31016
| Total Page/Swap (MB): 8192 | Free Page/Swap: 8192
|---------------------------------------------------------------------------------------------|
2025-10-23 23:57:52 [917ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:

  • The driver is not installed properly and requires a clean re-install.
  • Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
  • The driver cannot enumerate any GPU: driver, display, TCC mode or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.
  • For Ubuntu, it requires server-xorg-core 1.20.7+ and a display to work without --no-window.
  • For Linux dockers, the setup is not complete. Install the latest driver, xServer and NVIDIA container runtime.

Additional Information

Additional Context

I want to use cuRobo and it is supported on IsaacSim 4.5 that is why using this version

Hi @ashwinmisra97 Have you tried re-installing your nvidia driver?

Hello @zhengwang , thank you for the reply. Yes I did try reinstalling the driver on Windows host machine, this error is on WSL and according to the NVIDIA guide I am just supposed to install the toolkit in WSL and not the driver on WSL, that should still stay on the host windows machine. What are some other troubleshooting tips that you would recommend? Thanks

Have you tried the Isaac Sim Compatibility Checker to see if your set up meets the minimum requirements?

Yes, I am also able to run it in the host windows machine if I do a host windows install, but not on WSL

Hi @ashwinmisra97 Isaac sim will not run on WSL, RTX is not supported on WSL.