Booting failed in Jetson Xavier NX

My Xavier NX was working fine until yesterday and it suddenly became unresponsive, as soon as I booted and when I was trying to open a terminal it suddenly dimmed (dimming of GUI) and crashed. I was forced to take the power out and once when I rebooted again, it did not reboot and was stuck on this bash page.

Hi kchidam1,

Are you using the devkit or custom board for Xavier NX?
What’s your current Jetpack version in use?

You board is in recovery boot state, it might cause from boot failed for several time.
Could you help to re-plug the power and capture the full serial console log from power on?

I am using the developer kit. I am attaching the full serial console log from power on.
Serialdata.txt (27.1 KB)

[    0.000000] Linux version 4.9.253-tegra (buildbrain@mobile-u64-5497-d3000) (gcc version 7.3.1 20180425 [linaro-7.3-2018.05 revision d29120a424ecfbc167ef90065c0eeb7f91977701] (Linaro GCC 7.3-2018.05) ) #1 SMP PREEMPT Mon Jul 26 12:19:28 PDT 2021

Are you using R32 release for Xavier NX?

[    3.553087] EXT4-fs (mmcblk0p1): group descriptors corrupted!

It seems your rootfs in internal eMMC corrupted.

Could you help to reflash the board with SDKM using latest R32.7.3 or R35.3.1 to verify?

I was using a SD card which contains very important data. Is the data corrupted or is there a way I can safely take the contents from that or use a new SD card? It is because I do not have a backup and it contains sensitive data.

You could just extract the data from SD card from your host PC, and use SDKM to reflash the board.

Thanks. I am using Windows 11. Is there a post/video to help me with extracting the contents of the SD card and links to flash the SDK into the Jetson Xavier NX again.

You could just use a SD card reader from your host PC to extract the content you need to keep.

You could refer to the following instruction to use SDKM to flash the board, but you need to get a standalone Ubuntu 18.04 or 20.04 as your host PC.
Install Jetson Software with SDK Manager :: NVIDIA SDK Manager Documentation

Is there no support with Ubuntu 22.04? I have only access to Ubuntu 22.04. Please provide other solutions as how to flash it using WSL if possible and is RMA an option due to the shortage of my resources.

Correct, there is no support with Ubuntu 22.04 yet, please get a standalone Ubuntu 18.04 or 20.04 as your host PC

I installed the SDKM in my WSL2 and was able to flash JetPack onto it. It runs fine now.