Cannot load assets in IsaacSim - VkResult: ERROR_DEVICE_LOST

Omniverse Isaac Sim
1

Hi community,

My Isaac Sim 2022.2.1 is crashing while loading usd assets. I keep getting this vulkan error:

2024-02-13 17:08:33 [72,108ms] [Error] [carb.graphics-vulkan.plugin] VkResult: ERROR_DEVICE_LOST
2024-02-13 17:08:33 [72,108ms] [Error] [carb.graphics-vulkan.plugin] submitToQueueCommon failed.
2024-02-13 17:08:33 [72,108ms] [Error] [gpu.foundation.plugin] A GPU crash occurred. Exiting the application...
Reasons for the failure: a device lost, out of memory, or an unexpected bug.
2024-02-13 17:08:39 [77,673ms] [Error] [carb.crashreporter-breakpad.plugin] crash detected

I am able to do the following:

  1. Can Open Isaac Sim 2022.2.1
  2. Can move in the viewport, add an asset in the viewport
  3. Can drag and drop USD files onto the stage
  4. Can load Isaac Assets (Beta)
  5. Cannot load saved USD files from File > Open (leads to a crash)

Here is my GPU info:

|---------------------------------------------------------------------------------------------|
| Driver Version: 545.29.06     | Graphics API: Vulkan
|=============================================================================================|
| GPU | Name                             | Active | LDA | GPU Memory | Vendor-ID | LUID       |
|     |                                  |        |     |            | Device-ID | UUID       |
|---------------------------------------------------------------------------------------------|
| 0   | AMD Unknown (RADV GFX1103_R1)    |        |     | 5407    MB | 1002      | 0          |
|     |                                  |        |     |            | 15bf      | 00000000.. |
|---------------------------------------------------------------------------------------------|
| 1   | NVIDIA GeForce RTX 4060 Laptop.. | Yes: 0 |     | 8188    MB | 10de      | 0          |
|     |                                  |        |     |            | 28e0      | 70c96440.. |
|=============================================================================================|
| OS: Linux pop-os, Version: 6.6.10-76060610-generic
| Processor: AMD Ryzen 9 7940HS w/ Radeon 780M Graphics      | Cores: Unknown | Logical: 16
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 15197 | Free Memory: 6989
| Total Page/Swap (MB): 47964 | Free Page/Swap: 47964
|---------------------------------------------------------------------------------------------|
'

I have attached the crash report and logs for more details.

crash_2024-02-13_12-28-40_13027.txt (5.9 KB)

kit_20240213_122803.log (1.4 MB)

Looking for a fix that works with 2022.2.1, and not require me to shift to 2023.1.1.

Thanks!

2

Jimster, it reminds me of this thread -

have you tried reverting to an older driver to see if it helps? and though it’s not a startup problem, here’s a troubleshooting topic from the doc that you could check out in case it’s somehow related:

https://docs.omniverse.nvidia.com/dev-guide/latest/linux-troubleshooting.html#q5-startup-failure-with-vkresult-error-device-lost

there’s another thread where reverting to driver 525 alleviated the crashing for version 2022.2.1 (this was a few versions ago, so take that into consideration):

3

Follow the video demonstrating the steps for the crash.
isaacsim-vulkan-crash_1.zip (16.1 MB)

4

We really need to go the other way, and get your fully updated to 2023.1 and find out why you find it slower. It should certainly NOT be slower. Working with an old version is just a bad place to start from already.

6

@vishrut Have you tried using the 525 drivers?