Hello,
I’m experiencing an issue when installing the launcher for omniverse. When I enter my username information this won’t log in (even if it tells me that I can continue to work on the application). The installation worked on another computer a few weeks ago, so I don’t understand where this issue is coming from.
Maybe this is related to the recently released update of the launcher. Did someone already get that issue?
Thanks a lot for your help! ;)
Best,
Nicolas
Hello nicolas1.carlier,
Thank you for posting, I will bring your issue to the attention of the developers.
Thank you for your patience.
@nicolas1.carlier Can you please navigate to the following location on your machine:
C:\Users\username.nvidia-omniverse\logs
and please attach the file entitled launcher log
I will bring it to the developers for review.
Thanks!
launcher.log (1.8 KB)
Here is the file! Thank you ;)
Thank you for attaching the log file, unfortunately it was unable to provide any information towards what you are experiencing. Can you please follow the below attached steps, at the developers request:
Can you please post what is available in the “Network” tab in your browser,
Hello,
Thank you very much for the help, but it the launcher is working fine now!
Best,
Nicolas
I am facing the same issue. Could you share how you got the login to work again?
@clemens.linnhoff1 it would be useful to provide the Launcher log as well 🙂
I got it to work again. In a different post I found the solution, that you have to add the .desktop file to the auto start folder in Ubuntu. Now it works again.
@clemens.linnhoff1 it would be great if you could attach a link to the solution post, thanks.
i suppose he followed the description from this thread. that said, some Ubuntu users (interestingly not all of them) would get a follow up error regarding auth.toml (which doesn’t seem to have a proper solution at the moment, so the dev will need to chime in on this).
you should still try to copy the .desktop file to the proper folder first to see if it works for you.
I treid that, but that does not work either.
Upon investigating further i found out that i have an warning in the firefox console which might be causing this.
Prevented navigation to “omniverse-launcher://login??ui_locales=en&...” due to an unknown protocol.
hmm, sounds peculiar. have you tried switching between different browsers? Edge, Chromium, etc
Yes, you are right. I got it from that post.
Yes, Chrome seemed to have worked. I might still have to investigate why firefox is failing.
glad you were able to resolve it! And feel free to report back your findings if you are able. For some reason, Ubuntu users tend to have similar issue, but each case seems to require slightly different solution.
However, I see a very odd behavior: The .desktop file is automatically deleted, from the autostart folder, when the launcher is started manually. Then I get the login error again. If I add the .desktop file once more, the login works again.
based on what i’ve gathered, at least on Windows, the .desktop file is correlated to the “launch on login” option, so there might be a bug when starting the Launcher manually causes the file to get deleted.
it was a point of discussion on Discord as well, and it’s brought to my attention that the dev is looking into it and plan to address the bug in the next update. so keeping my fingers crossed. 🤞
This is happening to me on ubuntu all of a sudden.
sometimes copying the .desktop file could serve as a temp workaround in a response i posted above. but my experience indicates the workaround tends to be hit and miss amongst the Linux users; so, if you can hold out for the next release for a proper fix, that’ll be what i’d recommend. otherwise, feel free to try what has already been mentioned in this thread.