I have been attempting to flash an Orin using a host with Ubuntu 20.04, and tried it with kernels 5.4, 5.14, 5.15. I have had only one success, which was after another host had already flashed it and I reinstalled Ubuntu. Before and after that, I keep getting the same error even after reinstalling Ubuntu multiple times: 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2305 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2595 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2605 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2609 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2612 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2616 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2620 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2798 ] Error: Skip generating mem_bct because sdram_config is not defined 11:24:31 ERROR: Flash Jetson Linux - flash: [ 0.2798 ] Error: Skip generating mem_bct because sdram_config is not defined 11:24:36 ERROR: Flash Jetson Linux - flash: [ 0.3082 ] ERROR: might be timeout in USB write. 11:24:36 ERROR: Flash Jetson Linux - flash: Error: Return value 3 11:24:36 ERROR: Flash Jetson Linux - flash: --- Error: Reading board information failed. 11:24:36 ERROR: Flash Jetson Linux - flash: command terminated with error 11:24:36 SUMMARY: Flash Jetson Linux - flash: First Error: Installation failed. 11:27:44 SUMMARY: CUDA on Host - host: Install completed successfully. I have used multiple USB-A to USB-C cables which have all been plugged in to the correct port for flashing on the Jetson and both USB 2.0 (for automatic setup) and 3.x ports on the host. NVIDIA SDK Manager is the latest version. The same error also occurs when using flash.sh and nv_autoflash.sh Please let me know how I can deal with this issue as I am not able to change hosts at this time.

I ended up fresh installing Ubuntu 18.04.6 LTS onto the host as recommended in some other forum posts since a fresh installed 20.04 seems to give many people the same issue. The kernel was 5.4.0-84-generic. Flashing worked on 18.04. Then I upgraded to 20.04 (kernel 5.4.0-139-generic) through Software Updater and flashing still works. Earlier I had downgraded to the same kernel from a fresh installed 20.04 and flashing didn’t work. So it seems that there is some issue with the compatibility of fresh installed 20.04 hosts that is unrelated to the kernel used. (by fresh install I mean initially installing from a disk image, rebooting, installing all available package upgrades, rebooting, and eventually using SDK Manager)

Hi dohun.han which JP version you flash failed ,5.1 or 5.0.2. or both?

hi dohun.han, We can not reproduce this issue from our side. we successfully flashed Orin devkit on 20.04. Suggest you change another host to verify.

I have tried with 2 different hosts, 2 different Orin AGX devkits and at least 3 different cables, being 2 of them the ones that came with each of the devkits. I also tried to flash both 5.1 and 5.0.2 without success. Is there something I could gather to help you reproduce in some way? I’m running this kernel 5.15.0-60-generic #66~20.04.1-Ubuntu, and the release is 20.04.5 LTS. I’ll be happy to provide any debug info I can to try to get this to work. It’s quite annoying to depend on a 3rd device at the moment to have to flash the system.

I am flashing from 20.04 fresh install on host and getting issues as well. Many gzip and carevout errors. I will let it finish but I don not think it will be successful. Afterwards I will attempt emmc memory install instead of nvme install on 20.04 and then follow up with the 18.xx Ubuntu if this doesn’t work. Weird, to be honest. You would think the sdk manager would format the entire agx Orin before flashing the Jetson Linux image.

Similar issue, I have tried to flash AGX Orin Devkit 64GB from Ubuntu 20.04 and 16.04 using SDK Manager 1.9.1, and the error messages are: 11:52:33 ERROR: Flash Jetson Linux - flash: [ 0.2716 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported 11:52:33 ERROR: Flash Jetson Linux - flash: [ 0.2888 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported 11:52:38 ERROR: Flash Jetson Linux - flash: [ 0.3832 ] ERROR: might be timeout in USB write. 11:52:38 ERROR: Flash Jetson Linux - flash: --- Error: Reading board information failed. 11:52:38 ERROR: Flash Jetson Linux - flash: command terminated with error 11:52:38 SUMMARY: DateTime Target Setup - target: Depends on failed component

Hi Kyle, what helped you after all? I am having the same issues with 20.04 trying to flash onto the NVMe storage… Thanks, David

Is there anyone here who managed to flash with 20.04? I am hoping to find a solution here to not having to install 18.04…

Hi @david.berger Could you help check if your host side command “dmesg” will print anything new when you hit the flash error? You can try to check dmesg before the flash starts and after the error happened and compare the diff.

Hi Wayne, I am getting the following issues…I am sorry but what is dmesg? [IMG_9324.HEIC]

Hi @david.berger Please forget about dmesg at this moment. if you still want to know about it then you can still google search it I think you might misunderstand something here. Your issue looks not same as previous folks in this thread. Please click the button “EXPORT LOGS” on your sdkmanager and attach the full log so that I can check what is exactly happened. BTW, I remember you filed topic few days ago and said your board is a custom board… if so, then sdkmanager may not be able to flash it… please confirm if this is still the same case…

Jetson AGX Orin Flashing Issues

Robotics & Edge Computing Jetson Systems Jetson AGX Orin

WayneWWW March 22, 2023, 2:54pm 31

Ok, sorry that please install ubuntu 18.04. This is still unknown issue to us.

Could you share what host machine you are using ? Is it also one from DELL?

Can't setup brand new Orin DevKit

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