USB issues while flashing AGX Orin Devkit

I have an AGX Orin dev kit, I have successfully flashed it in the past on JP5.11
I now need to flash it with JP 6.0 (rev. 2) using my host machine on Ubuntu 22.04.4 LTS . I have tried flashing it with the SDK manager, the flash.sh and the l4t_initrd_flash.sh methods. All fail to flash, I have tried multiple USB cables 2.0, 3.0, with and without redrives, and also different host machines. I keep getting the error: ERROR: failed to open USB Error: Return value 8

Does anyone know if a solution yet has been found for this issue I have also tried all the steps in the post:

I have attached my flash log and serial log (flash using: sudo ./flash.sh jetson-agx-orin-devkit mmcblk0p1)
serialLog.txt (3.2 KB)
flashLog.txt (12.3 KB)

Is the host you are using to flash jetpack5.1.1 same as this new one?

I’m not sure as it was a while ago I flashed it with 5.11. The only thing I haven’t done yet is to try to flash JP6 on different versions of ubuntu, I have only tried 22.04

Did you have other version of ubuntu host that can try and flash?

Hi WayneWWW, yes I have some other host machines I can load with different versions of ubuntu. As I want to use JP6 I cant remember if it works on ubuntu 18.
Shall I try another host on Ubuntu 18 or 20?

Try a ubuntu 20.04 please.

I wonder how to reproduce this issue precisely.

There is another user reporting such error recently but his issue just gone after put the board overnight…

Is it a Orin AGX or Orin AGX industrial?

I have the Jetson AGX Orin DevKit, model: P3730.
I will flash a new host with ubuntu 20.04 and will let you know on the outcome of the Jetson flash.

Orin AGX industrial and Orin AGX are both using same carrier board.

Better double check if this is really Orin AGX.

cat /proc/device-tree/nvidia,dtsfilename:

/dvs/git/dirty/git-master_linux/kernel/kernel-5.10/arch/arm64/boot/dts/../../../../../../hardware/nvidia/platform/t23x/concord/kernel-dts/tegra234-p3701-0000-p3737-0000.dts

cat /proc/device-tree/model:

Jetson AGX Orin

looks like its not the industrial one

I have confirmed this on both as I have two of these devkits and both show the USB flashing issue

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Just an update I Just realized that on of the host machines I was flashing on yesterday was already on 20.04. So yesterday I tried flashing on both 22.04 and 20.04 and both gave the USB errors. I have just tried again on the 20.04 host and it now flashes successfully. So similar to the other user that you mentioned I just left the board overnight and the issue went away

please report us the issue if you still hit it someday.

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will do, thanks for you help

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